Connect: High Velocity Frankfurt is a premier, full-day event organized by Atlassian, designed to empower development, IT, and business teams to deliver exceptional, AI-powered service experiences for employees and customers. The event took place on February 19, 2026, at the Frankfurt Marriott Hotel in Frankfurt, Germany.
The event featured a range of sessions focusing on the latest advancements in AI and their application in service management. Key topics included delivering AI-first service management, enhancing employee service management with Atlassian tools, and building AI-powered customer service hubs. Attendees had the opportunity to participate in hands-on workshops, such as configuring customer service environments and optimizing AI responses.
In addition to the sessions, the event provided ample networking opportunities, including lunch roundtable discussions hosted by ITSM specialized solution partners like Adaptavist, XALT, Catworkx, and Eficode. A networking reception concluded the day's activities, allowing participants to connect with peers and industry leaders.
This event was ideal for teams aiming to leverage AI to enhance their service management practices. Attendees gained actionable insights, learned from real-world case studies, and discovered best practices to transform their service delivery and create more connected, efficient workplaces.
Speakers(8)
Dorothea Linneweber
Senior Product Manager, CSM at Atlassian
Dorothea Linneweber is a Senior Product Manager for Customer Service Management (CSM) at Atlassian.
Juhi Duseja
Senior Product Manager at Atlassian
Juhi Duseja is a Senior Product Manager at Atlassian, overseeing product development and strategy.
Kate Clavet-D'Amelio
Senior Technical Product Marketing Manager at Atlassian
Kate Clavet-D'Amelio is a Senior Technical Product Marketing Manager at Atlassian, passionate about helping people find calm at work during stressful moments. She joined Atlassian in 2018 during the Opsgenie acquisition and has experience in both hardware and software industries. When not working, she enjoys being outdoors, reading, and lifting heavy things.
Lina Reimann
Sales Leader DACH at Atlassian
Lina Reimann serves as the Sales Leader for the DACH region at Atlassian, focusing on driving sales and customer engagement.
Lisa Grau
Senior Partner Solutions Architect, ITSM at Atlassian
Lisa Grau is a Senior Partner Solutions Architect specializing in IT Service Management (ITSM) at Atlassian.
Rick Lefort
Principal Technical Product Marketing Manager, ITSM at Atlassian
Rick Lefort is a Principal Technical Product Marketing Manager at Atlassian, specializing in IT Service Management (ITSM).
Sam Knight
Principal Product Manager at Atlassian
Sam Knight is a Principal Product Manager at Atlassian, leading product initiatives and development.
Vincent Wong
Senior Principal Product Manager at Atlassian
Vincent Wong is a Senior Principal Product Manager at Atlassian, focusing on product strategy and management.
Event Details
- Date
- February 19, 2026
- Location
- 🇩🇪 Frankfurt, Germany
- Frankfurt Marriott Hotel
- Pricing
- Free
- Audience
- Development, IT, and business teams seeking to enhance service management with AI.