Connect: High Velocity Frankfurt is a premier, full-day event organized by Atlassian, designed to empower development, IT, and business teams to deliver exceptional, AI-powered service experiences for employees and customers. The event took place on February 19, 2026, at the Frankfurt Marriott Hotel in Frankfurt, Germany.
The event featured a range of sessions focusing on the latest advancements in AI and their application in service management. Key topics included delivering AI-first service management, enhancing employee service management with Atlassian tools, and building AI-powered customer service hubs. Attendees had the opportunity to participate in hands-on workshops, such as configuring customer service environments and optimizing AI responses.
In addition to the sessions, the event provided ample networking opportunities, including lunch roundtable discussions hosted by ITSM specialized solution partners like Adaptavist, XALT, Catworkx, and Eficode. A networking reception concluded the day's activities, allowing participants to connect with peers and industry leaders.
This event was ideal for teams aiming to leverage AI to enhance their service management practices. Attendees gained actionable insights, learned from real-world case studies, and discovered best practices to transform their service delivery and create more connected, efficient workplaces.
Speakers(9)
Dorothea Linneweber
Senior Product Manager, CSM at Atlassian
Dorothea Linneweber is a Senior Product Manager for Customer Service Management at Atlassian, driving the development of customer service solutions.
Juhi Duseja
Senior Product Manager at Atlassian
Juhi Duseja is a Senior Product Manager at Atlassian, leading product development initiatives to enhance user experience.
Kate Clavet-D'Amelio
Senior Technical Product Marketing Manager at Atlassian
Kate Clavet-D'Amelio serves as a Senior Technical Product Marketing Manager at Atlassian, focusing on promoting technical products and solutions.
Lina Reimann
Sales Leader DACH at Atlassian
Lina Reimann is the Sales Leader for the DACH region at Atlassian, overseeing sales strategies and operations in Germany, Austria, and Switzerland.
Lisa Grau
Senior Partner Solutions Architect, ITSM at Atlassian
Lisa Grau is a Senior Partner Solutions Architect specializing in IT Service Management at Atlassian, collaborating with partners to implement effective solutions.
Rick Lefort
Principal Technical Product Marketing Manager, ITSM at Atlassian
Rick Lefort is a Principal Technical Product Marketing Manager for IT Service Management at Atlassian, leading marketing strategies for ITSM products.
Sam Knight
Principal Product Manager at Atlassian
Sam Knight is a Principal Product Manager at Atlassian, focusing on delivering AI-powered service management solutions.
Severin Sutter
Atlassian Product Owner at Galenica
Severin Sutter is the Atlassian Product Owner at Galenica, responsible for managing Atlassian products within the organization.
Vincent Wong
Senior Principal Product Manager at Atlassian
Vincent Wong is a Senior Principal Product Manager at Atlassian, specializing in developing innovative solutions for service management.
Event Details
- Date
- February 19, 2026
- Location
- 🇩🇪 Frankfurt, Germany
- Frankfurt Marriott Hotel
- Pricing
- Free
- Audience
- Development, IT, and business teams seeking to enhance service management with AI.